Chrome Extension

Reply to every Google review.
In your voice.

Reply AI generates a reply to any Google review in seconds, directly inside Google Business Profile. No copy-pasting, no separate dashboard, no replies that sound like a chatbot wrote them.

No credit card. 5 free replies or a 14-day trial to start. Takes 30 seconds to install.
★★★★☆
James T. · 3 days ago
Great food, but service was slow on a busy Saturday night. The eggs benedict were perfect though. Would come back for brunch.
★★★★☆ James 3d ago
"Great food, but service was slow on a busy Saturday..."
Generate reply Alt+G
Best tacos in the city is not something I take lightly. So I'm glad they held up to that. The 25-minute wait for the bill is on us, and I know how flat that lands at the end of a good meal. No excuse for it. When you come back, tell your server upfront that you're on a schedule. We'll get it right.
298 / 4000
Restaurant
88%
of consumers choose businesses that respond to all reviews
35%
more revenue for businesses that reply to reviews
52%
of customers expect a reply within 7 days
5%
of businesses currently reply to their reviews. Be the exception.

Most reviews go unanswered. That's a problem worth taking seriously.

People read how a business responds to reviews as carefully as they read the reviews themselves. An unanswered review doesn't just sit there. It tells every future customer that nobody's paying attention.

Writing replies takes 10–15 minutes each

Multiply that across 20 reviews a month per client and it adds up to hours every week spent on something that can be done in seconds.

Generic templates get spotted immediately

60% of consumers lose trust the moment they recognise a template or AI response. A bad reply does more damage than no reply at all.

Reply AI solves both

Reply AI is as fast as a template but specific enough to pass as something you wrote yourself. Your customers won't know the difference, and the research backs that up.

From review to posted reply in under 30 seconds

Reply AI works directly inside Google Business Profile. There's nothing to copy and paste, no separate tab to manage, and no account required to get started.

1

Install the extension

Add Reply AI to Chrome in about 30 seconds. No account required.

2

Open a review

Go to Google Business Profile and click Reply on any review. The Reply AI widget appears automatically below the text box.

3

Click and post

Click Generate reply and a response appears in a few seconds. Edit it if you want, or post it as-is. One more click and it goes live on your profile.

Replies that pass as owner-written

BrightLocal ran a blind study where consumers rated AI-generated replies and owner-written replies side by side. They couldn't tell the difference, and when they couldn't tell, prefer the AI replies. Reply AI is built specifically to clear that bar.

Generic AI / Template
★★★★☆
Review: "Service was a bit slow on Saturday but food was amazing."
Thank you for your feedback! We're glad you enjoyed the food. We're sorry for any inconvenience regarding the wait time. We strive to provide excellent service and will work to improve. We hope to see you again soon!
Reply AI
★★★★☆
Same review. Same business.
Saturdays are genuinely our hardest night. Really glad the food still landed well, but that wait wasn't okay and I know it. Come back on a weekday and you'll see what a normal night looks like for us.

Everything you need to handle reviews properly

Human-sounding replies

Every reply varies in sentence rhythm and word choice so nothing reads like it came off a production line. BrightLocal's blind study found that when people couldn't tell the difference between AI and owner-written replies, they actually preferred the AI replies.

Review age alerts

Every review gets a colour-coded age badge: green for under 2 days, amber for 3 to 6, red for 7 and over. 52% of customers expect a reply within a week, so you'll always know which ones are running out of time.

Google Posts writer

Write a short brief, pick a post type (What's New, Event, Offer, or Product), and get a finished Google Business post in seconds. It uses the same voice settings as your review replies.

Brand voice training

Paste a reply you're proud of or describe how you write in plain language. Every reply from then on is written to match your voice, not a generic AI default.

26 business types

Reply AI has 26 built-in business contexts, from dental clinics and law firms to restaurants, auto shops, and moving companies. Each one has its own prompt guidance, so the replies make sense for that specific type of business.

1-star protection

1-star and 2-star replies are always flagged for review before anything goes live. A poorly worded public response to a complaint can do more damage than the original complaint, so these ones you should always read before posting.

Start free, upgrade when you're ready.

No contracts, no credit card to start. The free tier gives you enough to know whether it works for you.

Free
$0 /month

Try it out with no commitment.

5 replies, or 14 days free
  • All 4 tone options
  • 26 business types
  • Review age badges

Built for agencies too.

If you're managing Google reviews for multiple clients, Reply AI is built for that workflow. Each client gets its own business name, type, and brand voice, so replies for a dental clinic don't sound like replies for a restaurant. Switch between clients, set the context, and work through the inbox without it taking half your day.

  • Different business name, type, and brand voice for every client
  • 1-star replies flagged automatically so nothing sensitive goes live without a human check
  • Age badge on every review so you know which ones are past the 7-day response window
  • Saves around 4 minutes per reply, which adds up fast across a full client roster
Get started at $39.99/mo
4 min
saved per review (4 minutes × 20 reviews × 10 clients = 13 hours/month)
$39.99
per month for unlimited replies across all clients.
"The replies don't sound like software wrote them. That was the one thing I couldn't find anywhere else. Clients ask how I write them so fast."

Common questions

Will anyone know it was AI?
Probably not, and there's evidence to back that up. BrightLocal ran a blind study where consumers rated AI-generated replies and owner-written ones side by side. They couldn't tell the difference, and when they couldn't tell, they actually preferred the AI replies. Reply AI deliberately varies sentence rhythm and word choice so nothing sounds templated.
Does it work on all Google review pages?
Yes, it works on Google Search (when you click Reply on your Business Profile from Search), Google Maps, and Google Business Profile (business.google.com). The extension detects which page you're on and adds the reply widget automatically.
Does it actually post the reply for me?
Almost. Reply AI fills in Google's reply text box with the generated reply. You still click Post Reply yourself, which is intentional: you should read what's going up on your public profile before it does, especially on negative reviews. One more click and it's live, but you're always in control.
What happens with 1-star reviews?
1-star and 2-star replies always get flagged for review before anything goes live. The prompt for low-star reviews is written differently: it acknowledges the specific complaint, owns what went wrong, moves anything sensitive to a private channel, and stays composed regardless of how harsh the review was. These are the replies that future customers read most carefully, so they're treated accordingly.
Can I edit the reply before posting?
Yes, the generated reply appears in an editable card before it goes anywhere. You can edit it directly, hit "Different reply" to generate a new one, or copy it to the clipboard. Nothing goes into the Google textarea until you click "Post reply."
What are the 26 business types?
Restaurant/cafe, dental/medical clinic, HVAC/home services, retail store, hotel/hospitality, real estate agency, law firm, gym/fitness studio, auto repair shop, hair/beauty salon, accounting/finance, veterinary clinic, cleaning service, landscaping/lawn care, childcare/daycare, photography/videography, pet grooming, moving company, plumbing/electrical, spa/wellness centre, tutoring/education, chiropractor/physiotherapy, insurance agency, coffee shop/specialty cafe, e-commerce/online store, and general local business as the catch-all. Each has its own prompt guidance. A dental reply never reads like an auto shop reply.
Is my review data private?
Review text is sent to our backend (hosted on Railway) and to Anthropic's API to generate the reply. It is not stored permanently, sold, or used for training. Your settings (business name, tone, brand voice) are stored locally in your browser using Chrome's storage API. They never leave your device except as part of the generate request. See our privacy policy for full details.

Every unanswered review is a missed conversation.

The businesses that respond to every review earn more revenue on average, and the research documents that clearly. Five free replies, no credit card, 30 seconds to install.

5 replies free to start. No credit card needed.